DISTANCE SALES AGREEMENT
ARTICLE 1: PARTIES
SELLER Trade Name: ARZEN IÇ VE DIS TICARET LIMITED SIRKETI Address: BEYLERBEYI MAH. ARABACILAR SK. NO:39 IÇKAPI NO:1, ÜSKÜDAR / ISTANBUL
Email Address: contact@maajatelier.com
Contact Number: +90 216 338 0888 Bank
Account (IBAN): TR690003200000000135466745
BUYER Name Surname:
Address:
National ID No:
Email Address:
Phone Number:
ARTICLE 2: DEFINITIONS
In the implementation and interpretation of this Agreement, the following terms shall have the meanings assigned to them:
Law: The Consumer Protection Law No. 6502
Regulation: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188)
Ministry: The Ministry of Customs and Trade of the Republic of Turkey
Seller: The company providing goods within the scope of its commercial or professional activities, as indicated above.
Buyer: The individual or legal entity purchasing, using, or benefiting from goods or services for non-commercial purposes.
Website/Site: The website “www.maajatelier.com” where MAAJ branded products are offered for sale.
Goods: The movable items subject to purchase.
Service: Any consumer transaction other than the provision of goods, made for a fee or benefit.
Consumer: The individual or legal entity requesting/ordering goods or services from the Seller’s website.
ARTICLE 3: SUBJECT AND SCOPE OF THE AGREEMENT
This Distance Sales Agreement ("Agreement") has been prepared in accordance with the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts. The parties acknowledge and declare that they understand their obligations and responsibilities under the Law and the Regulation.
The subject of this Agreement is to determine the rights and obligations of the parties regarding the purchase and delivery of goods/services ordered electronically by the Buyer from the Seller's website (www.maajatelier.com) in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.
ARTICLE 4: DESCRIPTION OF GOODS AND SERVICES
Product Image
Product Name and Code
Unit Price
Quantity
VAT Amount
Sale Price
Shipping Fee
Total Amount
The prices listed and announced on the website are sales prices. These prices remain valid until they are updated or changed. Prices announced for a limited time are valid until the end of the specified period.
ARTICLE 5: PAYMENT
The Buyer agrees to make the payment for the goods/services listed under Article 4 in the following manner:
Payment Method
Cash
Bank Transfer
Credit Card
Payment Plan
Single Payment
Installments (if applicable)
Bank Name
INVOICE DETAILS
Name/Title:
Invoice Address:
Phone:
Tax ID/Company Registration No:
Email Address:
ARTICLE 6: DELIVERY OF GOODS AND METHOD OF DELIVERY
The Agreement becomes effective once approved electronically by the Buyer. The delivery of the Goods/Services purchased by the Buyer from the Seller will be deemed complete once delivered to the address specified by the Buyer in the order form and this Agreement.
Delivery Details:
Delivery Address:
Recipient:
Delivery Date:
Shipping Company Information:
If the courier company does not have a branch in the Buyer's location, the Buyer must collect the order from a branch specified by the Seller. The Buyer will be informed of this via email, SMS, or phone call.
ARTICLE 7: DELIVERY FEES AND PERFORMANCE
Unless the Seller has declared on the website that the delivery fee will be covered by the Seller, the Buyer will be responsible for the delivery fees. Delivery of the goods will be made within the promised timeframe, provided that the goods are in stock and payment has been made. The Seller will deliver the goods/services within 3 (three) business days from the date of order, except for cases where it becomes impossible to perform the obligation.
If the Buyer cancels the order after the goods have been handed over to the courier but before delivery, the Buyer will be responsible for the courier fees. In addition, if the payment is not made by the Buyer or is canceled in the bank records, the Seller will be automatically released from the obligation to deliver the Goods/Services.
ARTICLE 8: RIGHT OF WITHDRAWAL
The Buyer has the right to withdraw from the contract within 14 (fourteen) days without giving any reason or incurring any penalty. The withdrawal period starts from the day the Buyer receives the Goods/Services.
In case of withdrawal, the Buyer is responsible for the cost of returning the goods. The withdrawal notice must be sent to the Seller via the contact details provided above within the legal period. The goods must be returned with their original packaging and any accessories, undamaged and complete, within 10 days after the withdrawal notice is given.
ARTICLE 9: CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
The right of withdrawal cannot be exercised in the following cases:
Goods whose prices depend on fluctuations in financial markets.
Custom-made goods prepared according to the consumer's specific requests.
Goods with opened protective elements that are unsuitable for return due to hygiene reasons.
Goods that are mixed with other products and cannot be separated.
Digital content delivered immediately via electronic means.
Subscriptions to periodicals such as newspapers or magazines.
ARTICLE 10: PRIVACY POLICY AND SECURITY
The privacy and security of the information entered by the Buyer on the Website are ensured by the Seller using current technical measures.
ARTICLE 11: GENERAL PROVISIONS
The Seller is responsible for delivering the Goods/Services in accordance with the contract.
The Buyer must inspect the goods upon delivery and report any damage immediately.
ARTICLE 12: DISPUTE RESOLUTION
Disputes arising from this Agreement shall be resolved by the Consumer Arbitration Committees or Consumer Courts in the Buyer's residential area within the monetary limits announced by the Ministry each year.
ARTICLE 13: NOTIFICATIONS
All notifications between the parties shall be made via email, unless mandatory legal requirements state otherwise.
ARTICLE 14: EVIDENCE AGREEMENT
In disputes arising from this Agreement, the Buyer agrees that the Seller’s records will serve as binding and conclusive evidence.
ARTICLE 15: EFFECTIVENESS
This Agreement, consisting of 15 articles, has been read and accepted by both parties on [date]. The Buyer confirms acceptance electronically.
SELLER ARZEN / MAAJ Arabacılar Sok. No:39, Beylerbeyi, Üsküdar/İstanbul
BUYER